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CUSTOMER SERVICE

In order to further optimize our customer care, we have created new procedures and channels to meet new requirements, solve failure reports or answer TradePlace customers and users queries; this way, we are seeking to provide a quick and timely response to all users.

For incident reporting and technical support, you can contact us at:

 
ADDRESS:
ENIAC, C.A.
Edificio Polar,Torre Oeste, Piso 10.  
Plaza Venezuela, Los Caobos  
Caracas 1050, Venezuela  

WORKING HOURS:
Monday thru Friday
8:00 am to 12:00 pm
1:00 pm to 5:00 pm

E-MAIL: soporte@tradeplace.net

PHONE NUMBERS: +58-212-7095630 / 5600

You can also contact us by filling out the contact Form.

To make new requests or requirements, please contact us via e-mail: info@tradeplace.net or call: 58 +212 +7095708 / 5600.
TRAINING

Training is provided at our facilities at predetermined dates and times. For more information, please write to: info@tradeplace.net

If your company is interested in getting training on a different date than scheduled, we can provide it as an individual course. Our training is not considered as part of a standard training; it will be billed as professional service hours according to the standard price set by Eniac.
 
PLEASE HELP US IMPROVE

Write us and give us your opinion about any aspect of our service that you feel could be improved.

Name and Last Name
Company
Position
Phone Number
E-mail
Country Of Origin
Comments

 
Remember your personal data will be handled with absolute discretion and confidentiality.  

TradePlace is an e-commerce service of ENIAC

Copyright 2001-2012 ENIAC, C.A. All rights reserved RIF: J-00110400-3